Information about your appointment and our policies:
Your appointment is inclusive of medical history taking, assessment, hands-on treatment,
some home-care suggestions and payment processing.
If it's your first massage at Urban Healing, and you're not sure how long to book for, please choose the duration that best suits your schedule and budget. We recommend booking a 60 minute appointment for the first massage. It gives us time to assess, discuss your health history, give hands-on treatment and create a plan tailored to your needs. If you have several areas of concern you may want to opt for a longer appointment.
Be sure to fill in your medical history form before your first appointment or come 5-10 minutes early!
Strict cancellation & Late Policy - When you book an appointment your session is held only for you. If you cannot attend we ask for a minimum of 24hrs notice of your cancellation or we will charge you the full fee. If you are late we charge the full fee. No-shows are also charged the full fee and is payable prior to your next appointment.
Extended Health Benefits - We offer direct billing to Pacific Blue Cross only, at this time.
Important to note: you are still responsible for the cost of the entire session in the event that we are unable to bill Pacific Blue Cross. It depends on your coverage but you may be required to pay a portion each visit.
We do not and will not track your coverage for you.
Please have your Pacific Blue Cross policy card and identification ready.
Sorry! We do not direct bill to ICBC, MSP, WCB/WorkSafe, or other extended healthcare benefit plans.
You can still book an appointment but you will have to seek reimbursement on your own.
Payment - Visa, Mastercard, Debit, Cash, E-transfer, and Cheque gratefully accepted.
RMT Rates include GST
Rates below are current as of April 15, 2019. Rates may change without notice.
45 minutes....$95 60 minutes....$115
75 minutes....$145 90 minutes....$175
Pregnancy treatments available with select RMTs in 45 & 60 minute duration.